The IDS Customer Portal ("our platform") uses cookies and similar technologies to distinguish you from other users. By using cookies, we can provide you with a better experience and improve our platform by better understanding how you use it. To the extent that these cookies are not strictly necessary for the provision of our platform and services, we will ask you to consent to the use of cookies when you first visit our platform.
In this Cookie Statement, unless the context requires otherwise, the following terms have the following meanings:
"Cookie" means a small file placed by our platform on your computer or device when you visit certain parts of our platform and/or when you use certain features of our platform. Cookies generally do not contain any information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies;
“Cookie law" means the relevant provisions of the EU 2002/58 Directive on Privacy and Electronic Communications 2002 ("E-Privacy Directive") and of the EU Regulation 2016/679 General Data Protection Regulation ("AVG");
"Personal data" means any data relating to an identifiable person who can be identified, directly or indirectly, by that data, as defined in AVG.
Customer Portal platform and services are offered by IDS and operated by Unifiedpost SA. We are registered in Belgium under registration number BE0886.277.617 and our registered office is located at Avenue Reine Astrid 92, 1310 La Hulpe
You can contact us:
A cookie falls into this category if it is essential for the operation of our platform, supporting features such as setting your privacy preferences, logging in, payment transactions or filling out forms. In other words, these cookies are used to enable the platform to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken.
Third party cookies are not placed by us, but by third parties who provide services to us and/or to you. Third party cookies may be used by advertising services to provide you with customized advertising on our platform, or by third parties providing analytical services to us (these cookies work in the same way as the analytical cookies described above).
Each of the above types of cookie can be a session cookie. Session cookies are temporary and only remain on your computer or device from the moment you visit our platform until you close your browser. Session cookies are deleted when you close your browser.
Functional cookies allow us to provide you with additional features on our platform, such as personalisation and remembering your stored preferences. Some functional cookies may also be strictly necessary, but not all of them necessarily fall into that category. These cookies may be set by us or by third party providers whose services we have added to our pages.
The following Strictly necessary cookies may be placed on your computer or device:
| Name cookies | Purpose and type | Strictly necessary | Storage period |
|---|---|---|---|
| __upcloud_presentment_frontend_session | This is needed to maintain your session. | Yes | session cookie, deleted when you sign out from your account |
The following cookies may be placed on your computer or device, in order to make your user experience better.
| Name cookies | Purpose and type | Strictly necessary | Storage period |
|---|---|---|---|
| browser.timezone | This is needed to to log the login times correctly | Yes | functional cookie, expires 1 year after the last login |
| lang | This is needed to maintain your language of choice | Yes | session cookie, deleted when you sign out from your account |
| is_lang_explicitly_set | Used to determine if you chose a preferred language for the interface. If missing, the page will be displayed in the default language for the given customer portal. | Yes | session cookie, deleted when you sign out from your account |
On our Platform, we also may utilize third party cookies, such as session-related cookies coming from Keycloak, a Unifiedpost identity and access management solution that enables you to log in to the Customer Portal.
You can set your Cookies preference by changing your browser settings. In order to do this, follow instructions provided by your browser. You may delete Cookies at any time; however you may lose any information that enables you to access the platform more quickly.
The links below provide instructions on how to manage cookies in all common browsers:
For further information about Cookies, including how to see what Cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.
We may change this Cookie Statement at any time. In such a case we will inform you of such change 30 days prior to such effective change. The details of the changes will be explained at the top of this page. You are therefore advised to check this page from time to time.
In case of inconsistency between the current version of this Cookie Statement and one or more previous versions of this Cookie Statement, the current and applicable provisions shall prevail, unless explicitly stated otherwise.
Some rights are complex and not all details are included here. Therefore, please read the relevant provisions and guidelines of supervisory authorities for a full explanation of these rights.
Your most important rights under the AVG are:
These rights are exercised in accordance with the terms and conditions set out in our Privacy Notice. More information about privacy, data protection and your rights can be found in the Privacy Notice.
Last Update: September 2023.